Quality customer Service
| Main Author: | Martin,William B. |
|---|---|
| Format: | Open Shelf |
| Published: |
Boston:
Thomson Course Technology,
2001.
|
| Edition: | 4th Ed.. |
| Series: |
A Crisp fifty - Minute Book Series Book
|
| Subjects: |
| Physical Description: |
xii,110p.: ill; 26 cm.. |
|---|---|
| Bibliography: |
Includes Bibliographical References (p.107) |
| ISBN: |
1560525991 |