Services Operations Management : Improving Service Delivery
Main Author: | Johnston,Robert |
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Other Authors: | Clark,Graham |
Format: | Open Shelf |
Published: |
Harlow,England:
Prentice Hall,
Financial Times, 2006.
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Edition: | 2nd Ed.. |
Subjects: |
KPM SERI ISKANDAR
Call Number: |
HD9980 5 2006 |
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Accession | Item Category | SMD | Status | Due Date | Notes |
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0000130992 | OPEN SHELF | BOOK | AVAILABLE |