Customer Service : Building Successful Skills For The Twenty - First Century
| Main Author: | Lucas,Robert W. |
|---|---|
| Format: | Open Shelf |
| Published: |
Boston:
McGrawhill /Irwin,
2005.
|
| Edition: | 3rd ed.. |
| Subjects: |
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| 100 | 1 | |a Lucas,Robert W. | |
| 245 | 1 | 0 | |a Customer Service : |b Building Successful Skills For The Twenty - First Century |c Robert W. Lucas. |
| 250 | |a 3rd ed.. | ||
| 260 | |a Boston: |b McGrawhill /Irwin, |c 2005. | ||
| 300 | |a xvi,416p.: |b ill; |c 25 cm.. | ||
| 650 | 0 | |a Customer Service | |
| 999 | |a 0000130474 | ||