What customers want : using outcome-driven innovation to create break through products and services

Main Author: Ulwick,Anthony W.,
Format: Open Shelf
Published: New York: McGraw-Hill, 2005.
Subjects:

KPM SERI ISKANDAR

Call Number: HF5415 153 2005
Accession Item Category SMD Status Due Date Notes
0000130400 OPEN SHELF BOOK AVAILABLE
0000130401 OPEN SHELF BOOK AVAILABLE