Michell, J. A. (2007). The Starbucks experience: 5 principles for turning ordinary into extraordinary. New York: McGraw-Hill.
Chicago Style CitationMichell, Joseph A. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. New York: McGraw-Hill, 2007.
MLA CitationMichell, Joseph A. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. New York: McGraw-Hill, 2007.
Warning: These citations may not always be 100% accurate.