Researching customer satisfaction & loyalty : how to find out what people reslly think.
| Main Author: | Szwarc,Paul, |
|---|---|
| Format: | Open Shelf |
| Published: |
London;Sterling,VA:
Kogan Page,
2005.
|
| Subjects: |
KPM SERI ISKANDAR
| Call Number: |
HF5415 335 2005 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000130170 | OPEN SHELF | BOOK | AVAILABLE |
| 0000130171 | OPEN SHELF | BOOK | AVAILABLE |