Measuring Customer Satisfaction:A Guide to managing Quality Customer Service.
| Main Author: | Gerson,Richard F. |
|---|---|
| Format: | Open Shelf |
| Published: |
Menlo Park,Calif.:
Crisp Publications,
1993.
|
| Subjects: |
KPM SERI ISKANDAR
| Call Number: |
HF5415 5 1993 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000130084 | OPEN SHELF | BOOK | AVAILABLE |