APA Citation

Plunkett, W. R. (2005). Management: Meeting and exceeding customer expectations. Mason,ohio: Thomson.

Chicago Style Citation

Plunkett, Warren R. Management: Meeting and Exceeding Customer Expectations. Mason,ohio: Thomson, 2005.

MLA Citation

Plunkett, Warren R. Management: Meeting and Exceeding Customer Expectations. Mason,ohio: Thomson, 2005.

Warning: These citations may not always be 100% accurate.