APA Citation

Futrell, C. M. (2007). ABC's of relationship selling through service (9 th ed.). New York, NY: McGraw-Hill.

Chicago Style Citation

Futrell, Charles M. ABC's of Relationship Selling Through Service. 9 th ed. New York, NY: McGraw-Hill, 2007.

MLA Citation

Futrell, Charles M. ABC's of Relationship Selling Through Service. 9 th ed. New York, NY: McGraw-Hill, 2007.

Warning: These citations may not always be 100% accurate.