Services marketing in Asia : managing people, technology and strategy

Main Author: Lovelock, Christopher
Other Authors: Hean, Tat Keh, Wirtz, Jochen
Format: Open Shelf
Published: Singapore: Prentice Hall, 2002.
Subjects:
Item Description: Includes bibliographical references and index
Physical Description: xv; 706 p.: ill.; 24 cm..
ISBN: 0130605662