Introduction to help desk concepts and skills
| Main Author: | Sanderson, Susan M |
|---|---|
| Format: | Open Shelf |
| Published: |
Burr Ridge, IL:
McGraw Hill Tech,
2004.
New York: McGraw-Hill Technology Education, 2004. |
| Series: |
Mike Meyers' Computer skills
|
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xxii; 360 p.: ill.; 28 cm. + 1 CD-Rom. |
| ISBN: |
007821677X |