Introduction to help desk concepts and skills
Main Author: | Sanderson, Susan M |
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Format: | Open Shelf |
Published: |
Burr Ridge, IL:
McGraw Hill Tech,
2004.
New York: McGraw-Hill Technology Education, 2004. |
Series: |
Mike Meyers' Computer skills
|
Subjects: |
Item Description: |
Includes index |
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Physical Description: |
xxii; 360 p.: ill.; 28 cm. + 1 CD-Rom. |
ISBN: |
007821677X |