Essential of services marketing

Main Author: Lovelock, Christopher
Other Authors: Chew, Patricia, Wirtz, Jochen
Format: Open Shelf
Published: Jurong, Singapore: Prentice hall, 2009.
Subjects:
Physical Description: xxxii; 566 p.: ill.[some.col]; 28 cm..
xxxii; 567 p.: ill.; 28 cm..
Bibliography: Includes bibliographical references and index
ISBN: 9789810679958