Five star service, one star budget : how to create magic moments for your customers that get you notices, remembered and referred
| Main Author: | Heppell, Michael |
|---|---|
| Format: | Open Shelf |
| Published: |
Harlow, England:
Pearson /Prentice Hall Business,
2006.
|
| Subjects: |
KPM SERI ISKANDAR
| Call Number: |
HF 5415 5 2006 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000128675 | OPEN SHELF | BOOK | AVAILABLE |