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| LEADER |
00762pamja2200229 4500 |
| 001 |
0000075658_0034 |
| 005 |
20170719090000.0 |
| 005 |
20160504152442.0 |
| 020 |
|
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|a 0324422830
|
| 037 |
|
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|a Koperasi USM
|
| 040 |
|
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|a Lib. of Congress
|
| 090 |
0 |
0 |
|a HD 9980.5.
|
| 100 |
1 |
|
|a Hoffman, K. Doughlas
|
| 245 |
1 |
0 |
|a Services marketing :
|b concepts, strategies & cases
|c K. Doughlas Hoffman, John E.G Bateson.
|
| 250 |
|
|
|a 3rd ed..
|
| 260 |
|
|
|a Mason, OH:
|b Thomson,
|c South-Western,
|c 2006.
|
| 300 |
|
|
|a xix; 588 p.:
|b ill.;;
|c 24 cm.
|
| 504 |
|
|
|a Includes bibliographical references and index
|
| 650 |
|
0 |
|a Services industries
|x Marketing
|
| 700 |
0 |
|
|a Bateson, John E.G
|
| 700 |
0 |
|
|a Hoffman, K Douglas ... Essentials of services markeeing
|
| 999 |
|
|
|a 0000128541
|
