Successful service operations management
| Other Authors: | Metters, Kathryn King, Metters, Richard |
|---|---|
| Format: | Open Shelf |
| Published: |
Mason, Ohio:
South-Western,
2006.
|
| Edition: | 2nd ed. |
| Subjects: |
| Item Description: |
Reved of successful service operations management |
|---|---|
| Physical Description: |
xviii; 406 p.: ill.; 26 cm. + 1 CD-Rom (4 3 /4 in). |
| ISBN: |
0324314477 |