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| LEADER |
00734pamja2200229 4500 |
| 001 |
0000068391_0033 |
| 005 |
20170419090000.0 |
| 020 |
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|a 9676111422(pbk)
|
| 090 |
0 |
0 |
|a HF5415.5
|b R34 2001
|
| 100 |
0 |
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|a Rahmat Ismail
|
| 245 |
0 |
0 |
|a Pengurusan khidmat pelanggan :
|b petua & teknik
|c Rahmat Ismail.
|
| 260 |
|
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|a Kuala Lumpur:
|b Utusan Publications & Distributors,
|c 2001.
|
| 300 |
|
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|a xv, 152p.:
|b ill.;
|c 22cm.
|
| 490 |
|
0 |
|a Siri motivasi dan kecemerlangan utusan
|
| 500 |
|
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|a No. Tag : 1200282, 1200283, 1200284
|
| 504 |
|
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|a Includes bibliographical references
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Customer services
|
| 650 |
|
0 |
|a Consumer satisfaction
|
| 999 |
|
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|a 0000107093
|
| 999 |
|
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|a 0000107094
|
| 999 |
|
|
|a 0000107095
|
