Pengurusan khidmat pelanggan : petua & teknik

Main Author: Rahmat Ismail
Format: Open Shelf
Published: Kuala Lumpur: Utusan Publications & Distributors, 2001.
Series: Siri motivasi dan kecemerlangan utusan
Subjects:
Item Description: No. Tag : 1200282, 1200283, 1200284
Physical Description: xv, 152p.: ill.; 22cm.
Bibliography: Includes bibliographical references
ISBN: 9676111422(pbk)