Pengurusan khidmat pelanggan : petua & teknik
Main Author: | Rahmat Ismail |
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Format: | Open Shelf |
Published: |
Kuala Lumpur:
Utusan Publications & Distributors,
2001.
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Series: |
Siri motivasi dan kecemerlangan utusan
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Subjects: |
Item Description: |
No. Tag : 1200282, 1200283, 1200284 |
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Physical Description: |
xv, 152p.: ill.; 22cm. |
Bibliography: |
Includes bibliographical references |
ISBN: |
9676111422(pbk) |