Service management : opreations, strategy, information technology

Main Author: Fitzsimmons, James A.
Other Authors: Fitzsimmons, Mona J.
Format: Open Shelf
Published: New York: McGraw-Hill, c2011.
Edition: 7th ed..
Subjects:

KPM INDERA MAHKOTA

Call Number: HD9980 5 F58 2011
Accession Item Category SMD Status Due Date Notes
0000106923 OPEN SHELF BOOK AVAILABLE