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| LEADER |
00629pamja2200193 4500 |
| 001 |
0000068270_0033 |
| 005 |
20170419090000.0 |
| 020 |
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|a 9780071289276(pbk)
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| 090 |
0 |
0 |
|a HD9980.5
|b F58 2011
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| 100 |
0 |
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|a Fitzsimmons, James A.
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| 245 |
0 |
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|a Service management :
|b opreations, strategy, information technology
|c James A. Fitzsimmons, Mona J. Fitzsimmons.
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| 250 |
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|a 7th ed..
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| 260 |
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|a New York:
|b McGraw-Hill,
|c c2011.
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| 300 |
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|a xviii, 541p.:
|b col.ill.;
|c 28cm.
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| 500 |
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|a No. Tag : 1200116
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| 504 |
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|a Includes index
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| 650 |
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0 |
|a Service industries
|x Management
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| 700 |
0 |
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|a Fitzsimmons, Mona J.
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| 999 |
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|a 0000106923
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