You can't win a fight with your client and 49 other rules for providing great service

Main Author: Markert, Tom
Format: Open Shelf
Published: New York: Harper Collins, c2007.
Subjects:
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001 0000068080_0033
005 20170419090000.0
020 |a 9780061228551  
090 0 0 |a HF5415.5   |b M37 2007 
100 0 |a Markert, Tom  
245 0 0 |a You can't win a fight with your client and 49 other rules for providing great service   |c Tom Markert. 
260 |a New York:   |b Harper Collins,   |c c2007. 
300 |a ix, 118p.:   |b ill.;   |c 19cm. 
500 |a No. Tag : 1100650, 1100651 
650 0 |a Success in business  
650 0 |a Customer relations  
650 0 |a Customer services  
650 0 |a Customer satisfaction  
999 |a 0000106696 
999 |a 0000106697