You can't win a fight with your client and 49 other rules for providing great service
| Main Author: | Markert, Tom |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
Harper Collins,
c2007.
|
| Subjects: |
| Item Description: |
No. Tag : 1100650, 1100651 |
|---|---|
| Physical Description: |
ix, 118p.: ill.; 19cm. |
| ISBN: |
9780061228551 |