APA Citation

Markert, T. (2007). You can't win a fight with your client and 49 other rules for providing great service. New York: Harper Collins.

Chicago Style Citation

Markert, Tom. You Can't Win a Fight With Your Client and 49 Other Rules for Providing Great Service. New York: Harper Collins, 2007.

MLA Citation

Markert, Tom. You Can't Win a Fight With Your Client and 49 Other Rules for Providing Great Service. New York: Harper Collins, 2007.

Warning: These citations may not always be 100% accurate.