Customer relationship management (CRM) : building the business case
| Main Author: | Ryals, Lynette |
|---|---|
| Other Authors: | Knox, Simon, Maklan, Stan |
| Published: |
London:
Financial Times/Prentice Hall,
2000.
|
| Subjects: |
KPM INDERA MAHKOTA
| Call Number: |
HF5415 5 R93 2000 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000103857 | RED SPOT | BOOK | AVAILABLE |