Business success through service excellence
| Main Author: | Clark, Moira |
|---|---|
| Other Authors: | Baker, Susan |
| Format: | Open Shelf |
| Published: |
Oxford:
Heinemann,
2004.
|
| Subjects: |
| Item Description: |
Includes index p. 191 - 199 No. tag : 0700267 |
|---|---|
| Physical Description: |
xv, 199p.; 24cm. |
| ISBN: |
8131207641 |