Clark, M., & Baker, S. (2004). Business success through service excellence. Oxford: Heinemann.
Chicago Style CitationClark, Moira, and Susan Baker. Business Success Through Service Excellence. Oxford: Heinemann, 2004.
MLA CitationClark, Moira, and Susan Baker. Business Success Through Service Excellence. Oxford: Heinemann, 2004.
Warning: These citations may not always be 100% accurate.