Delivering customer service : how to win a competitive edge through managing customer relationships successfully
| Main Author: | Payne, Shelia |
|---|---|
| Format: | Reference |
| Published: |
Hongkong:
Grolier International,
1999.
|
| Edition: | Deluxe ed. |
| Series: |
Grolier Business Library
|
| Subjects: |
| LEADER | 00607pamna2200181 4500 | ||
|---|---|---|---|
| 001 | 0000063275_0033 | ||
| 005 | 20170419090000.0 | ||
| 020 | |a 0717297403 | ||
| 090 | 0 | 0 | |a HF5415.5 |b P39 1999 |
| 100 | 0 | |a Payne, Shelia | |
| 245 | 0 | 0 | |a Delivering customer service : |b how to win a competitive edge through managing customer relationships successfully |c Shelia Payne. |
| 250 | |a Deluxe ed. | ||
| 260 | |a Hongkong: |b Grolier International, |c 1999. | ||
| 300 | |a [198p]; |c 24cm. | ||
| 490 | 0 | |a Grolier Business Library | |
| 500 | |a Include Index p.187-188 | ||
| 650 | 0 | |a Customer services |a customer relations | |
| 999 | |a 0000099776 | ||