APA Citation

Payne, S. (1999). Delivering customer service: How to win a competitive edge through managing customer relationships successfully (Deluxe ed.). Hongkong: Grolier International.

Chicago Style Citation

Payne, Shelia. Delivering Customer Service: How to Win a Competitive Edge Through Managing Customer Relationships Successfully. Deluxe ed. Hongkong: Grolier International, 1999.

MLA Citation

Payne, Shelia. Delivering Customer Service: How to Win a Competitive Edge Through Managing Customer Relationships Successfully. Deluxe ed. Hongkong: Grolier International, 1999.

Warning: These citations may not always be 100% accurate.