Delivering customer service : how to win a competitive edge through managing customer relationships successfully

Main Author: Payne, Shelia
Format: Reference
Published: Hongkong: Grolier International, 1999.
Edition: Deluxe ed.
Series: Grolier Business Library
Subjects:

KPM INDERA MAHKOTA

Call Number: HF5415 5 P39 1999
Accession Item Category SMD Status Due Date Notes
0000099776 REFERENCE BOOK AVAILABLE