The customer is key : gaining an unbeatable advantage througf customer satisfaction
| Main Author: | Lele, Milind M. |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
John Wiley & Sons, Inc.,
1987.
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| Subjects: |
| Physical Description: |
260 p.; 22.5 cm.. |
|---|---|
| ISBN: |
0471549177 |