APA Citation

Lele, M. M. (1987). The customer is key: Gaining an unbeatable advantage througf customer satisfaction. New York: John Wiley & Sons, Inc..

Chicago Style Citation

Lele, Milind M. The Customer Is Key: Gaining an Unbeatable Advantage Througf Customer Satisfaction. New York: John Wiley & Sons, Inc., 1987.

MLA Citation

Lele, Milind M. The Customer Is Key: Gaining an Unbeatable Advantage Througf Customer Satisfaction. New York: John Wiley & Sons, Inc., 1987.

Warning: These citations may not always be 100% accurate.