APA Citation

Martin, W. B. (1989). Quality customer service. Los Altos, California: Crisp Publications, Inc..

Chicago Style Citation

Martin, William B. Quality Customer Service. Los Altos, California: Crisp Publications, Inc., 1989.

MLA Citation

Martin, William B. Quality Customer Service. Los Altos, California: Crisp Publications, Inc., 1989.

Warning: These citations may not always be 100% accurate.