Customer satisfaction : The other half of your job

Main Author: Scott, Dru, Dr.
Format: Open Shelf
Published: Los Altos, California: Crisp Publications, Inc. ,, 1988.
Subjects:
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005 20170419090000.0
020 |a 0931961572  
050 |a HF5415.5 
090 0 0 |a HF5415.5   |b S263 
100 0 |a Scott, Dru,   |c Dr.  
245 0 0 |a Customer satisfaction :   |b The other half of your job   |c Dru Scott. 
260 |a Los Altos, California:   |b Crisp Publications, Inc. ,,   |c 1988. 
300 |a 112 p.:   |b ill.;   |c 25.3 cm.. 
650 0 |a Customer satisfaction  
999 |a 0000095840