Customer satisfaction : The other half of your job
| Main Author: | Scott, Dru, Dr. |
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| Format: | Open Shelf |
| Published: |
Los Altos, California:
Crisp Publications, Inc. ,,
1988.
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| Subjects: |
| Physical Description: |
112 p.: ill.; 25.3 cm.. |
|---|---|
| ISBN: |
0931961572 |