APA Citation

Scott, D. (1988). Customer satisfaction: The other half of your job. Los Altos, California: Crisp Publications, Inc. ,.

Chicago Style Citation

Scott, Dru. Customer Satisfaction: The Other Half of Your Job. Los Altos, California: Crisp Publications, Inc. ,, 1988.

MLA Citation

Scott, Dru. Customer Satisfaction: The Other Half of Your Job. Los Altos, California: Crisp Publications, Inc. ,, 1988.

Warning: These citations may not always be 100% accurate.