Beyond customer service : Keeping customers for life
| Main Author: | Gerson, Richard F. |
|---|---|
| Format: | Open Shelf |
| Published: |
Los Altos, California:
Crisp Publications, Inc. ,,
1992.
|
| Subjects: |
| LEADER | 00515pamja2200169 4500 | ||
|---|---|---|---|
| 001 | 0000061268_0026 | ||
| 005 | 20170419090000.0 | ||
| 020 | |a 1560521155 | ||
| 050 | |a HF5415.5 | ||
| 090 | 0 | 0 | |a HF5415.5 |b G473 |
| 100 | 0 | |a Gerson, Richard F. | |
| 245 | 0 | 0 | |a Beyond customer service : |b Keeping customers for life |c Richard F. Gerson. |
| 260 | |a Los Altos, California: |b Crisp Publications, Inc. ,, |c 1992. | ||
| 300 | |a 88 p.: |b ill.; |c 25.3 cm.. | ||
| 650 | 0 | |a Customer relations | |
| 650 | 0 | |a Customer services | |
| 999 | |a 0000095839 | ||