Managing services. : Mark M. Davis and Janelle Heineke.

Main Author: Davis, Mark M.
Other Authors: Heineke, Janelle
Format: Open Shelf
Published: Boston: McGraw Hill, c2003.
Subjects:
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020 |a 0072464267  
050 |a HD9980.5 
090 0 0 |a HD9980.5.D383  
100 0 |a Davis, Mark M.  
245 0 0 |a Managing services. :   |b Mark M. Davis and Janelle Heineke. 
260 |a Boston:   |b McGraw Hill, c2003. 
300 |a 443 p.:   |b ill.;   |c 26.1 cm.. 
630 |a Service industries 
650 0 |a Value analysis (cost control)  
700 |a Heineke, Janelle  
999 |a 0000092245