Succesful Service Operation Management.
| Main Author: | Metters Richard... [et.al.] |
|---|---|
| Format: | Media Collection |
| Language: | English |
| Published: |
Australia:
Thomson South Western,
2006.
|
| Subjects: |
| Physical Description: |
xxii, 406p.: ill.; (some col) 26cm.+1cd: Includes indexes. |
|---|---|
| ISBN: |
9780324224375 |