Service management.
| Main Author: | James A. Fitzsimmons |
|---|---|
| Format: | Media Collection |
| Language: | English |
| Published: |
New York : McGraw-Hill Higher Education ;:
London : McGraw-Hill [dist.
|
| Subjects: |
| Physical Description: |
xvii, 537p.: ill,; (some col), + 1cd; 28cm.. |
|---|---|
| ISBN: |
9780071263467 |