The social customer : how brands can use social CRM to acquire, monetize, retain fans, friends and followers
| Main Author: | Metz, Adam |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
McGraw-hill,
2012.
|
| Subjects: |
KPM BERANANG
| Call Number: |
HF5415 5 M48 2012 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000078838 | OPEN SHELF | BOOK | AVAILABLE |