The social customer : how brands can use social CRM to acquire, monetize, retain fans, friends and followers

Main Author: Metz, Adam
Format: Open Shelf
Published: New York: McGraw-hill, 2012.
Subjects:

KPM BERANANG

Call Number: HF5415 5 M48 2012
Accession Item Category SMD Status Due Date Notes
0000078838 OPEN SHELF BOOK AVAILABLE