APA Citation

Payne, S. (2003). Delivering customer service (Deluxe Edition.). Hong Kong: Grolier International.

Chicago Style Citation

Payne, Shelia. Delivering Customer Service. Deluxe Edition. Hong Kong: Grolier International, 2003.

MLA Citation

Payne, Shelia. Delivering Customer Service. Deluxe Edition. Hong Kong: Grolier International, 2003.

Warning: These citations may not always be 100% accurate.