APA Citation

Evans, J. R., & Dean, J. W. (2003). Total quality: Management, organization, and strategy (3rd ed.). Australia: Thomson / South-Western.

Chicago Style Citation

Evans, James R., and James W. Dean. Total Quality: Management, Organization, and Strategy. 3rd ed. Australia: Thomson / South-Western, 2003.

MLA Citation

Evans, James R., and James W. Dean. Total Quality: Management, Organization, and Strategy. 3rd ed. Australia: Thomson / South-Western, 2003.

Warning: These citations may not always be 100% accurate.