Understanding and implementing ISO 9000:2000

Main Author: Goetsch, David L.
Other Authors: Davis, Stanley B.
Published: Upper Saddle River, NJ: Prentice Hall, 2002.
Edition: 2nd ed.
Subjects:
Physical Description: x, 368 p.: ill; 23 cm.
Bibliography: Includes bibliographical references and index
ISBN: 013041106X