The quality library : a guide to staff-driven improvement, better efficiency, and happier customers

Main Author: Laughlin, Sara, 1949- (Author)
Other Authors: Wilson, Ray W.
Format: Open Shelf
Published: Chicago: American Library Association, 2008.
Subjects:

KKTM KEMAMAN

Call Number: Z678 L382 2008
Accession Item Category SMD Status Due Date Notes
0000062988 OPEN SHELF BOOK AVAILABLE