Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth

Main Author: Silverman, George, 1942 (Author)
Format: Open Shelf
Language: English
Published: New York: American Management Association, {2011}.
(c)2011.
Subjects:
Physical Description: xiv, 258 pages; 23 cm.
Bibliography: Includes bibliographical references (pages 237-238) and index
ISBN: 9780814416686