Falcone, P. (2009). 101 tough conversations to have with employees: A manager's guide to addressing performance, conduct, and discipline challenges. New York: American Management Association.
Chicago Style CitationFalcone, Paul. 101 Tough Conversations to Have With Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. New York: American Management Association, 2009.
MLA CitationFalcone, Paul. 101 Tough Conversations to Have With Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. New York: American Management Association, 2009.
Warning: These citations may not always be 100% accurate.