Perfect phrases for business letters : hundreds of ready-to-use phrases for writing effective business letters, memos, e-mail, and more - O'Quinn, Ken. (New York: McGraw-Hill, 2006)
Includes bibliographical references (p. 15).
Keywords: Commercial correspondence; Commercial correspondence -- Terminology; Business writing -- Terminology; Letter writing -- Terminology; Memorandums -- Terminology; Electronic mail messages -- Terminology