Quality and performance excellence : management, organization, and strategy
| Main Author: | Evans, James R. |
|---|---|
| Format: | Open Shelf |
| Published: |
Australia:
Cencage Learning,
c2011.
|
| Physical Description: |
xv, 479p.: ill.; 23cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index. |
| ISBN: |
9781133955931 |