Total quality management
Main Author: | Besterfield,Dale H. |
---|---|
Other Authors: | Besterfield-Michna, Carol, Besterfiel-Sacre,Mary, Besterfield,Glen H. |
Format: | Open Shelf |
Published: |
New Jersey:
Pearson Prentice Hall,
2003.
|
Edition: | 3rd ed. |
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