APA Citation

(2009). Services Marketing: Integrating customer focus across the firm (5th ed.). [S.l.]: Mc Graw Hill.

Chicago Style Citation

Services Marketing: Integrating Customer Focus Across the Firm. 5th ed. [S.l.]: Mc Graw Hill, 2009.

MLA Citation

Services Marketing: Integrating Customer Focus Across the Firm. 5th ed. [S.l.]: Mc Graw Hill, 2009.

Warning: These citations may not always be 100% accurate.