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| LEADER |
00627pamja2200205 4500 |
| 001 |
0000032264_0010 |
| 005 |
20150319090000.0 |
| 002 |
381 |
| 020 |
|
|
|a 9780838910214
|
| 084 |
|
|
|a Library & Information Science (020)
|
| 090 |
0 |
0 |
|a Z 711 .H473 2010
|
| 100 |
0 |
|
|a Hernon, Peter
|
| 245 |
0 |
0 |
|a Assessing Service Quality : :
|b satisfying The Expectations Of Library Customers.
|
| 250 |
|
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|a 2nd ed..
|
| 260 |
|
|
|a Chicago:
|b America Library Association.
|
| 504 |
|
|
|a Mawaddah Books
|
| 650 |
0 |
0 |
|a Public Services ( Libraries ) Evaluation
|
| 650 |
0 |
0 |
|a Public Services ( Limited States)
|
| 700 |
0 |
0 |
|a Altman, Ellen
|
| 999 |
|
|
|a 0000036390
|
